Legal

Shipping Policy

Last updated: March 2026

We are committed to delivering every ocharves product to you safely and on time.

Shipping Coverage

Nationwide delivery across West & East Malaysia.
For international orders, please contact our customer service team to arrange shipping.

Estimated Delivery Times

West Malaysia: 3 – 5 business days (standard).
East Malaysia: 5 – 8 business days (standard).

⚠ Actual delivery may vary slightly due to courier schedules or public holidays.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. A tracking number will be sent via email or WhatsApp once your order ships, so you can track it in real time.

Shipping Fees

FREE shipping for all West Malaysia orders. Shipping charges for East Malaysia and international orders are calculated by distance and weight, and shown at checkout.

Secure Packaging

Every item is carefully packed to ensure your product arrives in perfect condition, with its quality intact.